User Guide & System Manual

Ward Admin Guide

Note: Ward Admins are assigned by the Super Admin to manage a specific ward.

1. Ward Dashboard

Your dashboard shows ward-specific metrics:

• Total citizens in your ward
• Active jobs in your ward
• Pending verifications (addresses and CVs)
• Application statistics

2. Verify Citizen Addresses

1. Go to Verify Addresses
2. Review pending address submissions from citizens in your ward
3. Check the GPS coordinates on the map
4. Click Verify to approve — this auto-assigns a house number
5. Or click Reject with a reason if the address is incorrect

3. Verify CVs

1. Go to Verify CVs
2. Review submitted citizen CVs
3. Check that the information is accurate and complete
4. Click Approve — the citizen gets a verified badge (✓)
5. Or Reject with feedback

4. Ward Job Management

You can post ward-level jobs and manage job listings from your panel:

• View all jobs in your ward
• Post government/ward office jobs
• Monitor application counts

5. Ward Office Profile

Keep your ward office information up to date:

• Office name (English and Nepali)
• Chairperson and Secretary names
• Contact info: phone, email, website
• Office hours and services offered
• Upload ward logo

6. Announcements

Create ward-specific announcements that are shown to citizens in your ward:

• Set title and message in English and Nepali
• Choose type: info, warning, or success
• Set start and end dates
• Upload optional banner image

7. Employment Statistics

View detailed ward-level employment analytics:

• Unemployment rate
• Application pipeline breakdown
• Monthly job posting trends
• Skills supply vs demand chart